1. About These Terms
These Terms of Use ("Terms") govern your use of the GreenNest website, products, and services. By using our website or services, you agree to be bound by these Terms.
2. Product Information
We strive to ensure the accuracy of all product information on our website, but we cannot guarantee completeness. Colours, shapes, and sizes may vary depending on your display settings and device. For detailed product information, please contact us by email.
3. Orders & Payment
Orders are placed by contacting us directly by email. A contract is formed when we confirm your order. Payment terms and methods will be communicated at the time of order.
- Payment methods: bank transfer, credit card (coming soon), and others
- Cancellations must be requested before dispatch
- Returns and exchanges are subject to our quality guarantee policy
4. Delivery
Products are shipped via our designated courier partners. Delivery charges will be communicated separately.
- Delivery area: nationwide (some exceptions may apply)
- Estimated delivery: 5–10 business days from order (subject to season and stock availability)
- Damage in transit is handled within the scope of the courier's insurance
5. Returns, Exchanges & Quality Guarantee
All products are thoroughly quality-checked before dispatch. If you experience any issue, please contact us within 7 days of delivery.
- Products damaged on arrival: we will exchange or refund
- Plants that arrive wilted or dead: we will replace
- Damage caused by improper care after delivery: may not be covered
6. Pricing
All prices displayed include applicable taxes. Delivery charges are billed separately. Price changes during sales or promotions will be communicated at the time.
7. Intellectual Property
All text, images, designs, and other content on this website are the property of GreenNest and are protected by copyright law. They may not be reproduced, modified, or distributed without our permission.
8. User Responsibilities
When using this website, you agree not to:
- Engage in or facilitate unlawful activities
- Infringe the rights of others
- Transmit viruses or malware
- Attempt unauthorised access to our systems
- Overload or disrupt our systems with excessive requests
- Engage in any other inappropriate conduct
9. Disclaimer
We accept no liability for:
- The completeness, accuracy, or usefulness of information on this website
- Damage to or death of plants under the customer's care
- Unauthorised acts by third parties
- Loss caused by website downtime or system failures
- Delivery delays caused by natural disasters or force majeure
10. Limitation of Liability
Our liability to you shall not exceed the purchase price of the relevant product.
11. Website Changes & Interruptions
We reserve the right to modify or suspend all or part of the website without prior notice. Temporary unavailability may occur due to maintenance.
12. Dispute Resolution
In the event of a dispute arising from these Terms, both parties will seek resolution through good-faith negotiation. If no resolution can be reached, disputes shall be subject to the exclusive jurisdiction of the competent courts.
13. Governing Law
These Terms are governed by and construed in accordance with applicable law.
14. Changes to These Terms
We reserve the right to update these Terms at any time with reasonable notice. Updated Terms will be published on this website.
15. Contact Us
For any questions about these Terms, please contact us at:
GreenNest — Customer Support
Email: info@chromadriftnexusvector.com
Hours: Mon–Fri, 10:00–18:00
Last updated: 1 January 2026